Returns

Returns process

We are happy to offer a full refund as long as the product is returned to us in a new, unworn condition with the original packaging within 30 days. 

You will find a returns form in your package with our returns address.

Please fill out the form, indicating the reason for your refund and if you'll be reordering for an exchange (please see Exchanges below).

Please allow 5-20 business days for your return to process. Returns are credited to the same card or PayPal account used to make your purchase. We’ll send you an email when we have processed your refund so you know it’s on the way.

If you happen to have thrown away your returns form, please include a note letting us know your name and order number, plus the reason for your return.

Our returns address is:

So We Flow...
Choice Fulfilment
37b Sisna Park Road
Estover
Plymouth
PL6 7FH

Returns & Free Shipping

If your order qualified for free shipping and you are making a return that reduces your order total below the free delivery threshold, we will subtract the delivery cost from your refund.

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Exchanges

Due to our humble logistics, we don't offer a facilitated exchange service. Instead, If you wish to exchange something in your order please place a new order online for the replacement item, then return what you don’t want to keep as outlined above in our returns policy. We do not refund postage for exchanges.