Returns & Exchanges
We are happy to offer a full refund as long as the product is returned to us in a new, unworn condition with the original packaging within 14 days.
Please allow 5-20 business days for your return to process. Returns are credited to the same card or PayPal account used to make your purchase. We’ll send you an email when we have processed your refund so you know it’s on the way.
A return form is included with every package along with a packing slip and returns label. If you no longer have these items, please contact us by emailing firstname.lastname@example.org.
To submit a return, please follow the directions below:
1. Circle what you’re sending back on the packing slip
2. Place the item(s), return form and packing slip in a secure postage bag or box
3. Stick the enclosed returns label on the package
4. Head to the post office, pay for your return and post
If your product was received damaged due to shipping or manufacturing, please call or email us for assistance.
Due to our humble logistics, we don't offer a facilitated exchange service. Instead, If you wish to exchange something in your order please place a new order online for the replacement item, then return what you don’t want to keep as outlined above in our returns policy. Put your new order number in the box provided on the returns form, and post it back. We do not refund postage for exchanges.